Contact and complaints.

Questions, problems and complaints all come here. A person reads every message.

What is it about?

A question or a problemAbout your PaidStraight account, billing, or how something works A complaintAbout our service, or how we use your personal data I received a reminder from a businessAnd want to know why, or to use your data protection rights

Got a reminder about an invoice? The business that sent it decides about the invoice, so reply to its reminder as well. We'll pass on anything about your personal data and help it respond.

Your name

Your email address

Your message

We keep messages for as long as we need them to answer and to keep a record of complaints. See the privacy policy. If you're unhappy with how we've handled your personal data, you can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint.