Help

Short answers about how PaidStraight works. Can't find what you need? Write to us and we'll answer by email.

• Getting started From sign-up to your first reminder in about five minutes.
• How chasing works The six steps, when they happen, and the rules PaidStraight follows.
• Late payment interest What the law lets you add to a late business invoice, and how PaidStraight works it out.
• The "Pay now" button Add your own Stripe, SumUp or GoCardless link so clients can pay in one tap.
• Final notices and letters before action The formal steps, what they say, and who sends them.
• Small claims in each part of the UK What to do when the letter before action hasn't worked, with links to the official services.
• Checking your client companies How PaidStraight uses Companies House and The Gazette to warn you before you do more work.
• Importing a spreadsheet Add many invoices at once from Excel, Google Sheets or your invoicing app.
• Billing, cancelling and your data The price, the trial, how to cancel, and what happens to your data.